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What if I change address or phone number?

Submitted by Sheena on

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It is important that we have all your correct details – we will only send correspondance or texts to you at the address or phone number we have for you on file – if you change your address or mobile number please let the Clinic Secretary know.   It is also a good idea to check with the Clinic Secretary when you are at your next OPD appointment that we have your correct details. Make sure your let your GP know if you have changed your address as well.

Can I bring a relative/friend with me to my appointment?

Submitted by Sheena on

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While we generally ask that patients arrive alone for their appointments we understand that some patients will need help – so if this applies to you then yes of course you can bring someone with you.  You can also ask that our companion comes into the appointment with you so you understand everything you are being told.  They may be asked to wait outside if the doctor wants to examine you. 

Can I have an interpreter with me at my appointment?

Submitted by Sheena on

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Yes, if English is not your first language we can arrange an Interpreter/Translator to go to your appointment with you.  To arrange this you must contact the Clinic Secretary at least a week before your appointment date so arrangements can be made.  Check the letter you received confirming your appointment for the contact details

What if I need to change my appointment?

Submitted by Sheena on

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You can contact the clinic secretary directly to reschedule your appointment to another date. Check the letter you received confirming your appointment for the contact details you need. The clinic secretary contact details are also available on the consultant section of the website under the name of your consultant.